✓ Handmade in the UK ✓ Fast Dispatch (1–2 days) ✓ Saturday Delivery Available✓ Free Standard UK Delivery
✓ Handmade in the UK ✓ Fast Dispatch (1–2 days) ✓ Saturday Delivery Available✓ Free Standard UK Delivery
Privacy Policy
Privacy Policy
Last updated: 01/01/2026
This Privacy Policy explains how Goldenmark Gifts Limited (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase on memento-magic.com.
We are committed to protect your privacy and handling your data in accordance with applicable data-protection laws, including the UK Data Protection Act 2018 and the UK GDPR.
1. Information We Collect
We collect the following personal information when you interact with our website:
-
Name
-
Email address
-
Identity Information
-
Full name
-
Title (if provided)
-
Account username
-
Contact Information
-
Billing address
-
Delivery address
-
Email address
-
Telephone number
-
Order & Personalisation Information
-
Product selections
-
Personalisation text, names, dates, or uploaded design elements
-
Gift messages
-
Special instructions related to your order
This information is collected when you provide it directly on our site (e.g., contact forms, checkout, account creation).
We do not intentionally collect information from minors. Our products are intended for individuals of all ages who have the legal capacity to use a debit or credit card.
2. How We Use Your Information
We use your personal information to:
-
Process and manage orders
-
Respond to your messages, inquiries, or customer service requests
-
Communicate updates, confirmations, or important notices related to your orders
-
Improve our website and user experience
We do not use your data for profiling or automated decision-making.
3. Cookies and Tracking
Our website may use basic cookies for essential functionality, such as navigation and remembering user preferences.
We do not use advertising tracking cookies or third-party marketing trackers unless stated otherwise.
4. Sharing Your Information
We do not share, sell, or rent your personal information to any third parties.
The only exceptions are service providers necessary for operating our business—such as website hosting providers or email service tools—and only when strictly required for providing our services.
These providers are required to keep your information confidential and secure.
5. Data Storage & Security
We store your personal information securely and take reasonable steps to protect it from unauthorized access, disclosure, or misuse.
Your data is kept only as long as necessary for the purposes described in this policy or as required by law.
6. Your Rights
Depending on your location, you may have the right to:
-
Access the personal information we hold about you
-
Correct inaccurate information
-
Request deletion of your data
-
Restrict or object to certain data uses
-
Request a copy of your data in a portable format
To exercise these rights, contact us at Sales.mementomagic@gmail.com.